Expert EPIC Configuration Analyst - Remote Eligible

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Location Address 9521 San Mateo NE , Albuquerque, New Mexico , United States of America

Compensation Pay Range
Minimum Offer $ 95388.8
Maximum Offer for this position is up to $ 149364.8

Build your Career. Make a Difference. Presbyterian is hiring a skilled EPIC Configuration Analyst. Join a mission-driven organization where innovation meets impact. Presbyterian is looking for a highly skilled Epic Configuration Analyst to lead transformative work in healthcare technology. If you're passionate about optimizing systems that directly improve patient care and operational efficiency, this is your opportunity to make a difference.

This role requires deep expertise in Epic System software and a strategic mindset. You’ll collaborate closely with Epic, Subject Matter Experts (SMEs), and end users to design and tailor solutions that align with Presbyterian’s evolving needs. Your work will directly influence how care is delivered across the organization.

Full time

Yes

Reverend Hugh Cooper Administrative Center

Days (United States of America)

• Provide tier-2 support for application incidents, including 24/7 on-call coverage. Troubleshoot complex issues across applications and systems, ensuring timely resolution and adherence to change management and quality assurance processes.
• Modify Epic records and master files, implement updates and enhancements, and create integrated workflows in collaboration with SMEs. Analyze new functionality and proactively identify and implement process improvements.
• Develop and maintain requirements, specifications, and test cases. Ensure test scripts reflect workflow solutions and support training teams by communicating system changes and new functionality.
• Facilitate meetings, drive cross-functional teams to actionable outcomes, and maintain effective documentation. Act as a functional leader and advocate for change management across teams.
• Mentor peers and guide analysts across teams, tailoring support to individual needs. Recommend and implement strategies for knowledge transfer and present effectively to large groups.
• Demonstrate strong customer service, communication, and project management skills. Analyze data and workflows, manage major projects, and contribute to strategic planning and relationship-building with Epic customers and stakeholders.

• Remote:
  Open to remote applicants in the United States, except for the following states:
  California, Illinois, North Dakota, New York, Ohio, Washington and Wyoming
• Hybrid:
  In office expected for individuals within 60 Miles of Albuquerque every Tues, Wed, Thurs

• Bachelor's degree plus 3 years of IT or business experience.
• 3 years of Epic specific experience.
• 6 years' of additional experience can be substituted in lieu of degree.
• Epic certified in supporting application plus additional proficiency/certification/badges in related application area

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services