AI Agent Engineer

Liberate Innovations Inc. is a Series-A funded AI company focused on revolutionizing the insurance industry through advanced technology solutions.

We are seeking an AI Agent Engineer to bridge the gap between our cutting-edge products and our customers  technical needs, ensuring successful deployment and integration. In this role, you will work closely with customer success, sales, product, and engineering teams to deliver AI-driven solutions that drive measurable value for our customers.

Location:

Boston or San Francisco (Berkeley) hybrid role (2 day/week in-office)

Key Responsibilities

• Collaborate with the sales team to understand customer requirements and design tailored AI-driven solutions that meet their specific business needs.

• Serve as the technical expert during the post-sales process, providing product demonstrations, technical presentations, and answering detailed customer inquiries.

• Work closely with customers to assess their current systems and workflows, identifying integration points for our AI solutions.

• Develop and deliver customized product configurations and prototypes to demonstrate the value and functionality of our solutions.

• Assist in the implementation process by providing technical guidance, troubleshooting issues, and ensuring seamless integration with customer systems.

• Act as a liaison between customers and the product development team, communicating customer feedback and helping to shape future product features.

• Provide post-sales support to ensure customer satisfaction and continued product success.

• Create and maintain technical documentation, including integration guides, FAQs, and best practices.

Qualifications

Must have

• 5+ years of experience in a solutions engineering or technical consulting role, preferably within the AI or technology sectors.

• Bachelor's degree in Computer Science, Engineering, or a related field.

• Extreme sense of ownership, urgency, and customer obsession to ensure that you will thrive in our early stage enterprise startup environment

• Experience with programming languages such as Python, Java, or similar, and familiarity with APIs, data integration, and cloud platforms.

• Strong technical background with experience in software development, system integration, and cloud-based solutions.

• Excellent communication and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.

• Proven ability to manage multiple customer engagements simultaneously, delivering high-quality results under tight deadlines.

• Strong problem-solving skills and a proactive approach to addressing customer challenges.

Nice to have

• Familiarity with AI, machine learning, and data analytics technologies and how they can be applied in enterprise environments.

• Experience in the insurance technology or financial services industries.

• Previous experience working in a startup or high-growth environment.

• Certifications in cloud platforms such as AWS, Google Cloud, or Azure.

Salary Range: $110,000-$158,000

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

Benefits

• Competitive salary with equity options

• Flexible PTO

• 401(k) plan

• Comprehensive health, dental, and vision insurance

• Flexible work environment with remote work options

• Collaborative and innovative company culture

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you provide will be recorded and maintained in a confidential file.

Voluntary Self-Identification of Disability

Form CC-305. Page 1 of 1. OMB Control Number. Expires.

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one.

People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) /ofccp.

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