Solutions Architect; Remote

Position: Solutions Architect (Remote)
Solutions Architect

Shaw/Scott, an award-winning digital marketing agency, is searching for a Solutions Architect to play an important role on our Technical Services team. In this role, you will be responsible for delivering client value by implementing applications and solutions in various platforms, designing data architecture and providing recommendations, as well as architecting marketing frameworks, and languages.

You will lead technical solution design and architecture for medium to high complexity projects, crafting solutions that align with client goals and objectives. You will collaborate with teams across multiple practices to understand their requirements and deliver innovative solutions on-time and on-budget with low technical debt.

You will also play a vital role in relationships with strategic partners, acting as a trusted resource on behalf of Shaw/Scott while providing thought leadership on new emerging marketing technology. Additionally, you will help grow our business by providing leadership on business development opportunities, helping to both size the engagement and provide recommendations for marketing technology and data solutions.

Responsibilities

• Develop deep and lasting relationships as a trusted data and technology expert with technical stakeholders and customers and convey meaningful understanding of a customer’s unique business challenges, and how complex technology solutions can help solve them

• Serve as subject matter expert for one or more platforms, including cross-functional or upstream technologies (ie databases, CDPs, or other data tools)

• Maintain technology expertise through certification programs, learning opportunities, and peer mentoring/shadowing

• Manage delivery of client re-platforming, data integrations, new technology implementations, improved efficiencies and enterprise-level platform migrations, while aligning to project timelines and scope

• Develop and optimize SQL queries to manipulate and extract data from databases efficiently

• Articulate complex systems, information diagrams and technical details to articulate completed work and design and implement data processes for marketing technology (ESPs, MAPs, CDPs, Analytics) using APIs and ETL processes

• Act as a trusted advisor in recommending and implementing AI-driven solutions that innovate, improve outcomes, and keep clients ahead of the rapidly evolving tech landscape

• Support business development efforts with the proper information, tools, and subject matter expertise to sell engagements within the offering, as well as help with estimate development, scoping and planning

• Provide hands-on training and/or documentation to help the client or internal teams understand and digest the complexities of marketing technology

• Manage time effectively to meet deadlines and commitments

• Gain in-depth understanding of the marketing technology landscape, technology partners and competitive landscape of similar-agencies

• Demonstrate thought leadership and innovative best practices to develop a point of view on key technologies and or market trends

• Collaborate with Implementation Solution Engineers to deliver scoped projects

• Provide leadership through mentoring and coaching junior technical and functional team members

Role Requirements

• 7+ years of hands-on experience in a solution-based role, delivering professional services, including implementing and optimizing data architecture and technical solutions

• Four-year college degree in computer science, computer technology, or a related field (preferred)

• Experience with multiple enterprise-level Marketing Automation Platform, including working knowledge of one of the leaders in this space (Oracle Responsys, Salesforce Marketing Cloud, Iterable, Braze, Cordial, Klaviyo, Bloomreach, etc.)

• Experience with cloud-based data solutions such as Salesforce Marketing Cloud, Redshift, Azure, or Google Cloud Platform, with a strong understanding of data normalization and partitioning

• Understanding of email deliverability best practices, including IP warming, domain authentication (SPF, DKIM, DMARC), and inbox placement strategies

• Familiarity with email compliance…