Head of PreSales Solution Architect, Boston, MA

Position: Head of PreSales Solution Architect, Boston, MA US
Overview

Tetra Science is the Scientific Data and AI Cloud company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next gen lab data management solutions, scientific use cases, and AI-enabled outcomes.

Tetra Science is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world's dominant players in compute, cloud, data, and AI infrastructure have converged on Tetra Science as the de facto standard, entering into co-innovation and go-to-market partnerships.

In connection with your candidacy, you will be asked to review the Tetra Way letter to understand whether Tetra Science aligns with your values and ethos. If you join us, you will be expected to embody its contents each day.

What You Will Do

Providing a strategic technical partnership with customers, you will bridge the gap between business objectives and technical execution. You will be the primary technical leader for scientific end-users to design, architect, and deliver highly impactful solutions to pharmaceutical and biotech customers. You will work to understand scientists  and R&D IT analysts  needs, analyze their data environment, assist in the design and implementation of our solutions, and enable customers to achieve faster ROI, reduced risk, smoother scaling, accelerated product adoption, and long-term project success.

Responsibilities

• Primary technical point of contact across strategic accounts

• Lifecycle engagement & adoption acceleration from presales to delivery

• Technical health & risk management

• Strategic planning and stakeholder management across sales, product management and engineering teams

• Sales enablement & growth support

• Deep and wide technical and science senior relationships

• Deeply understand Customer scientific data and AI architecture & goals

• Provide proactive, prescriptive technical guidance

• Act as a trusted advisor aligned to Customer outcomes

• Drive adoption & success plan execution

• Conduct regular technical reviews

• Identify risks & optimize accordingly

• Lead technical strategy for expansions

• Support POCs & co-innovation

• Manage resolution for escalated issues

• Accelerate time to value

• Improve stability & uptime

• Strategic roadmap alignment

• Prioritized support & faster resolutions

• Higher ROI through continuous optimization

• Support growth through hands-on sessions and enablement presentations

• Showcase tailored demonstrations to prospects, to both small and large audiences

• Solution mapping: map business requirements to technical solutions

• ROI calculation: determine potential return on investment for proposed solutions

• Relationship building with clients, sales teams, and technical teams

• Working with science and technology partners such as Databricks and Google

• Negotiation skills: collaborate with clients and sales teams to reach beneficial agreements

• Product knowledge: develop a deep understanding of the company s offerings

• Demo development: design and showcase tailored demonstrations to prospects

• Proposal writing: contribute to RFPs/RFIs with detailed technical specifications and solutions

• Timeline management: ensure projects are kept on track and within scope

• Stakeholder management: coordinate with various stakeholders to ensure the smooth flow of presales activities

Qualifications

• Scientific background academic and/or 5+ years professional experience in Life Sciences

• Senior Technical Architecture experience 5+ years

• Commercial tech sales support

• R&D IT or Data & Informatics

• Data modeling: understand logical, physical, and conceptual data models

• Database systems: proficiency in cloud RDBMS (like Snowflake) and No

SQL databases (like Redshift and Databricks)

• Big data technologies: familiarity with Spark and data warehousing solutions

• Cloud platforms: experience with cloud providers, mainly AWS data services, and also Azure, Google Cloud

• Data governance and quality: understanding of data lineage, metadata management, and data quality processes and tools

• Analytics and BI tools: familiarity with Tableau, Power BI, Qlik View, and their backend requirements

• We are not currently providing visa sponsorship for this position

Benefits

• 100% employer-paid benefits for all eligible employees and immediate family members

• Unlimited paid time off (PTO)

• 401K

• Flexible working arrangements - remote work

• Company-paid Life Insurance, LTD/STD

• A culture of continuous improvement where you can grow your career and get coaching

We are not currently providing visa sponsorship for this position

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

• Industries: IT Services and IT Consulting

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