Director, Domain Architecture

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Manulife / John Hancock Technology Office is seeking an Architecture leader to own and drive Domain Architecture across the US segment supporting multiple high‑profile initiatives. This position requires an ability to lead a team of domain architects to design and deliver highly scalable solutions that leverage our strategic capabilities to support our digital, customer‑centric transformation. This leader will be tasked to drive the maturity of domain architecture for the US Segment, in partnership with the solution delivery leadership, architecture partners, platform owners and business IT partners, to deliver quality digital solutions for the US segment business.

In addition to leading a team of architects primarily focused on technology excellence supporting our business, the candidate will be tasked to align progress to our target state architecture and drive maturity of platform capabilities towards our digital leadership objectives.

Office location:
Boston - USA (ideal location), Toronto - Canada (alternatively); relocation assistance is not available at present.

Work arrangement:
Hybrid – 3 days in office, 2 days from home; remote working option is not available.

Position Responsibilities

• Lead a team of Domain Architects (infrastructure, application, data, web/mobile, integration, etc.) horizontally aligned to various delivery streams to drive architecture for various high‑profile initiatives.

• Responsible for managing and driving the overall performance of the team.

• Partner with business and IT leaders to understand, prioritize and align domain architecture, roadmap and related deliverables.

• Ensure the team is actively engaged in all aspects of project life cycle, entrenched in scrum teams and committed to business success.

• Own and drive the target state architecture maturity, via domain architecture progress, and business & technical platform alignment.

• Demonstrated ability to guide the team for architectural vision and quality.

• Collaborate and incorporate feedback from various stakeholders to drive design decisions and practice maturity.

• Own and drive the domain architecture program for the segment including backlog prioritization, delivery, managing velocity, realignment, stakeholder communication, etc.

• Champion domain architecture reviews and process maturity to showcase alignment and adoption of enterprise standards, reduction of technical debt, improved experience, etc.

• Communicate architecture value in terms of alignment to both functional and non‑functional requirements to design & deliver solutions in an easier, better, faster manner.

• Lead and drive team to automate and drive efficiencies by iterative and value‑driven approaches.

• Facilitate and contribute to design reviews and provide appropriate feedback.

• Ensure designs are produced to satisfy conceptual, logical and physical views, and align to both segment and global domain architecture assurance standards.

• Ensure initiatives are driven through various architecture forums and quality gates.

• Identify complex issues in a timely manner and provide mitigation recommendations to the relevant delivery and business partner leads.

• Demonstrated leadership abilities in a complex environment in driving operational excellence and best practices.

• Own and drive articulation of domain architecture metrics, scorecards, dashboards, etc., to demonstrate both alignment and progress of domain architecture practice maturity.

Required Qualifications

• Bachelor’s degree in Engineering (ideally) or Computer Science, or related field, or equivalent combination of education and recent, relevant work experience.

• Overall information technology experience – 10+ years.

• Systems or application development experience – 10+ years.

• Proven experience in range of technology domains as senior SME or Architect – Infrastructure, Cloud Platforms, Web/Mobile, Data, Integration, etc.

• Financial services industry experience is highly preferred.

• Insurance domain is preferred but not a must.

• Exposure to new technologies, architecture frameworks, and design patterns.

• Experience leading a team of technical…