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Job Description & How to Apply Below
A well-established Canadian company is looking for a Bilingual Service Desk Analyst to provide first level technical assistance and support to clients. This remote-first position offers a chance to work with caring colleagues and experienced leaders. Responsibilities include resolving technical incidents, assisting in technology usage, and onboarding employees. Ideal candidates will have 2-5 years of IT service desk experience and must be bilingual in English and French.
A degree in Network Systems is preferred, along with a strong commitment to service excellence.
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