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IT Support Technical Support

Hybrid Remote Tier 1 IT Support Technician

Remote / Online - Candidates ideally in
Plano, Collin County, Texas, 75086, USA
Listing for: Trusted Cyber
Full Time, Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A growing Managed Service Provider is seeking a Tier 1 Support Technician for hybrid remote and onsite work in Plano, TX. This position requires exceptional customer service skills as you will be the first point of contact for clients experiencing technical issues. You will troubleshoot common problems, document incidents, and escalate complex issues. This role demands excellent communication skills and familiarity with tools like Microsoft 365 and Windows OS.

Join a collaborative team that promotes growth opportunities.
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