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Job Description & How to Apply Below
A support solutions company is seeking a Customer Support Specialist (Remote) to provide top-tier technical assistance. The ideal candidate will have 1-5 years of experience in Technical Help Desk management and strong communication skills. Responsibilities include diagnosing issues, managing support tickets, maintaining customer records, and contributing to a Knowledge Base.
This role offers a dynamic work environment and requires proficiency with Microsoft 365 tools and basic SQL knowledge.
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