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L&I IT Business Analyst, Journey

Remote / Online - Candidates ideally in
Tumwater, Thurston County, Washington, 98511, USA
Listing for: State of Washington
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Systems Analyst, IT Business Analyst
Job Description & How to Apply Below

Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

About the Team:

The Strategic Investment Office (SIO) is a program within the Information Technology Division reporting directly to the Chief Information Officer. Within the SIO Program is the IT Project Management Office & Business Analysis Office, Strategic Resources Office, Testing & Quality Assurance Office, Agile Practices Office, and the Business Integration Office.

The Project Management & Business Analysis Program is responsible for the effective planning, execution and delivery of IT projects agency wide and is comprised of two areas of support:

  • Business Analysis Office (BAO)
  • Project Management Office (PMO)

About the Role:

The BAO consists of IT Business Analysts defining systems scope, design and objectives based on business needs and technical requirements ensuring a solution achieves successful technology outcomes. As an IT Business Analyst (IT BA) Journey
, you will provide business and system analysis for all applications and projects within IT and perform some project coordination activities for smaller projects. The IT BA is a key facilitator within L&I, acting as a bridge between the client, stakeholders, the solution team, and the internal/external customers. In this critical role you will be active in all phases of the lifecycle of a project, from initially analyzing a request for change through development to ensuring a solution meets enterprise-wide goals and adds value to the organization.

Some of what you'll do:

  • Enterprise Strategy Analysis: Analyze current state, define future state, assess risks, and define change strategy.
  • Business Analysis Planning and Monitoring: Plan business analysis activities and communication, conduct stakeholder analysis, and plan requirements management and test planning.
  • Requirements Elicitation and

    Collaboration:

    Prepare for, conduct, document, and confirm elicitation results.
  • Requirements Life Cycle Management: Trace, maintain, prioritize, assess, and approve requirements.
  • Requirements Analysis and Design Definition: Specify and model requirements, verify and validate requirements, define requirements architecture, analyze potential value, and recommend solutions.
  • Solution Evaluation: Measure solution performance, analyze performance measures, and assess solution limitations.
  • Solution Testing, Training and Transfer to Production: Test development, execution, reporting, training, and organizational change management.
  • Project Coordination: Plan, resource, scope, and manage IT project deliverables.
  • And much more!

Required:

  • A minimum of six (6) years’ of experience performing business systems analysis, or other closely related IT function*
    • Education may substitute year for year for experience up to four (4) years for a Bachelor’s degree and up to two (2) years for an associate’s degree in computer science, information technology, or a technical/business discipline.
    • A relevant IT certification or Business Analysis Certification, CBAP/CCBA, can substitute for one (1) year education or experience.



* Note:

For this position ‘closely related IT function’ is defined as experience including, but not limited to:

  • Application development
  • Consulting
  • Performing complex data analysis
  • IT project management
  • Writing complex queries for reporting

Desired:

  • Certified or professional level certification as a business analyst.
  • Successful completion of certified International Institute of Business Analysis classes.
  • Certification as a Lean consultant.
  • Certification as a Project Manager.

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules. We offer hybrid and remote work options. Remote work from a state outside of WA requires approval.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and…

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