Senior Specialist, Technology Operations
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-01-01
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IT/Tech
IT Support, Systems Administrator
Senior Specialist, Technology Operations
Join ReSource Pro as a Senior Specialist, Technology Operations
. Take ownership of Azure and M365 solutions, lead technical escalations, and support both on‑premises and cloud-based systems.
This is a predominantly remote position that requires the candidate to live within commuting distance and be available to travel to the Vincennes, Indiana office as needed.
In This Role, You Will- Monitor and maintain network infrastructure and systems; be responsible for network changes and reconfigurations.
- Lead server management including Active Directory, O365, Azure, Hyper
V, and other infrastructure security platforms. - Assist the Information Security team with security‑related tasks, projects, and initiatives.
- Perform Tier 3 assistance to help‑desk staff to resolve complex issues, including desktop, server, phones, network infrastructure, and system admin problems.
- Assist in client connectivity setups, security infrastructure, and network additions/configurations/troubleshooting.
- Assist the Technology team with M&A due diligence and integration planning, and execution of system migrations.
- Lead mid‑to‑long‑term Tier 3 technology projects with support from the IT Manager; leverage IT expertise to troubleshoot, make recommendations, and manage project deadlines.
- Co‑coach and mentor other technology team members on global implementations.
- Bachelor’s Degree in Information Technology or related field.
- 5 years of experience in system administration, cloud infrastructure, and server and network administration.
- 2 years of experience working on M&A integrations.
- Working knowledge of Azure Active Directory and AWS.
- Experience with Microsoft Server, O365, Exchange, and Linux.
- Self‑motivated with a passion for technology and networks.
- Exceptional troubleshooting skills and a quick, enthusiastic learner.
- Ability to work occasional nights or weekends to support updates and maintenance.
- Generous PTO plan with paid holidays and floating holidays.
- 100 % paid Employee Healthcare from Day 1.
- Eligibility for all medical, dental, and vision benefits from Day 1.
- 401(k) with employer match, vested on Day 1.
- Opportunity to work for a growing, global organization.
- Ability to engage with clients and internal partners to make an impact.
- Organization‑wide focus on growth and development.
Salary range: $44,816 – $76,076 annually. Compensation is based on qualifications, experience, skill set, geography, and internal equity. This range may vary by location.
Your Interview ProcessTo be considered for this position, submit your application. If you meet the qualifications, a member of our Talent Acquisition team will contact you to schedule an interview via Zoom.
- Behavioral interview with Talent Acquisition.
- Online talent assessment.
- Hiring Manager interview.
- Stakeholder interview.
- Additional steps may be added depending on the position or further evaluation is needed.
Note:
Candidates are evaluated at each step of the process; not every candidate will complete all steps.
Referrals increase your chances of interviewing at ReSource Pro by 2x.
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