Network Engineer II - Cisco

JOB SUMMARY

Primary Responsibilities:

• Responsible for day-to-day troubleshooting, resolution and change management of all Networking equipment including Cisco Routers & Switches, Arista Switches, Cisco ASA & Palo Alto firewalls, Load Balancers and all other networking devices deployed in environment.
• Performs technical analysis and administration tasks on Cisco, Arista, Palo Alto, Load Balancers and network management tools. These tasks include: configuration and documentation, upgrade software/firmware, system patches; provide troubleshooting, fault isolation, preventive maintenance, technical support and problem-solving.

SKILLS/Requirements:

• Experience with configuring and maintaining Cisco Routers & Switches, Arista Switches, Cisco ASA & Palo Alto firewalls, Load Balancers.
• Understanding of IP networking, L2 & L3 network protocols (EIGRP, OSPF, RIP, BGP).
• Experience troubleshooting and building Site to Site VPN tunnels, LSVPN, PKI, Global Protect and Clientless VPN.
• Ability to analyze, troubleshoot and resolve complex system hardware, software, or networking related problems associated with firewall environments.
• Implementation, and configuration of Cisco Routers & Switches, Arista Switches, Cisco ASA & Palo Alto firewalls, Load Balancers.

Preferred

Certifications:

• Cisco CCNA

This position is eligible for remote work in one of the following states:
Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Montana, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Virginia, Wisconsin, or Wyoming. This position will require some travel for office meetings, as needed, to our corporate office in Tulsa, OK.

Job Profile

Summary:

Perform problem management and configuration management related to IT infrastructure and support.

Essential Functions and Responsibilities:

• Manage problems which escalate beyond the status of incident. Coordinate the appropriate personnel to troubleshoot and resolve the problem.
• Perform root cause analysis on resolved problems. Design and develop appropriate monitoring or other proactive measures to prevent future occurrences.
• Mentor Tier II staff during problem resolution and root cause analysis to increase efficiency and knowledge of Tier II personnel.
• Analyze and document the architecture and configuration of application infrastructure.
• Provide configuration and engineering for new technologies.
• Lead the support and configuration activities for technologies where you have been designated a subject matter expert.
• Complete tasks assigned in order to accomplish approved application and/or infrastructure change controls.
• Collaborate with other IT personnel on technology and support issues.
• Consult with applications and infrastructure personnel on new initiatives and the impacts they will have on infrastructure.

Education:

• Bachelor's Degree in computer sciences or an equivalent combination of formal education and job-related experience.

Work Experience:

• Experience in the support and function of:
• Infrastructure hardware configuration
• IP networking
• Windows Server and/or Unix operating systems
• Shared storage technologies
• Virtualization technologies
• Event monitoring, logging and data collection techniques
• Training and experience relative to:
• Operating systems software
• Computer hardware
• Networking
• Communications
• Security administration
• Database administration
• Experienced interacting with external customers and vendors relationships.

Knowledge, Skills and Abilities:

• Knowledge of: current data networking and/or server technologies.
• Ability to: apply arithmetic and computer math.
• Ability to: identify, research, and analyze systems software problems and perform systems evaluations.
• Ability to: review and interpret manuals, journals, computer display screens, computer printouts, error logs, and correspondence.
• Ability to: research, prepare, and compose systems operating procedures and documentation, reports, and correspondence.
• Ability to: interact, advise, guide, train, and communicate effectively.
• Ab…