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IT Support HelpDesk/Support

Remote Tier I Service Desk Technician | Veterans IT Support

Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
A government IT services company is looking for an Associate Service Desk Technician - Tier I to deliver first-tier technical support to Veterans. This fully remote position involves assisting users with mobile device setup, application support, and troubleshooting across various platforms. Ideal candidates will have technical support experience and excellent customer service skills. The role demands empathy and clear communication to guide non-technical users effectively.

Join us to make a positive impact in serving the nation’s Veterans.
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