Web Content Specialist

Great benefits. Competitive pay. We know these are some of the things people look for in a job.

If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a calling - then we're ready to meet you.

When you join Wounded Warrior Project (WWP), you're committing to making a difference. We make a commitment to you, too - helping you to find that spark, ignite your passion to serve, and embark on a career with meaning and purpose.

At WWP, we recognize our mission cannot be accomplished without our talented teammates, which is why we re proud to offer benefits such as:

• A flexible hybrid work schedule (three days in the office, two days  work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

A mission that matters is just the beginning, so if you re ready to get started, we re ready for you.

• Support and maintain website content and design using standard CMS platforms (e.g., Word Press, Umbraco).
• Maintain all digital properties to ensure optimal functionality, relevant content, strong performance, and consistency with WWP s branding, voice, and visual standards.
• Update existing pages and create new web pages, ensuring consistency in style, tone, and formatting.
• Perform regular audits to ensure content accuracy and proper functionality, including addressing broken links and accessibility issues.
• Collaborate with developers to assist with testing and implementing technical upgrades that improve usability, design, content delivery, and overall user experience.
• Submit and track technical requests for website maintenance and enhancements, including UI improvements, template/layout creation, page additions, and CRM integrations.
• Work closely with cross-functional teams in marketing, communications, and IT to support campaign execution, including landing page creation and campaign assets in Umbraco, Quorum, and Salesforce Experience Pages.
• Serve as a liaison between content creators and technical teams to ensure smooth content delivery.
• Collaborate with data analysts and digital marketing specialists to integrate analytics tools across web properties, ensuring accurate tagging, data transformation, and seamless reporting in analytics platforms.
• Follow and apply content governance policies and web accessibility standards (e.g., WCAG, ADA).
• Operate content approval workflows via  and publish content once approved.
• Coordinate, track, and support the implementation of SEO recommendations to help optimize web content performance across platforms.
• Use tools such as Google Analytics to monitor web traffic and user engagement, and provide insights and recommendations based on content performance data.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

• Proficient in web development technologies.
• Proven experience maintaining and updating content in leading CMS platforms.
• Experience working with web applications, databases, and hosting environments.
• Familiarity with website infrastructure, performance optimization, and security best practices.
• Exceptional interpersonal skills with a demonstrated ability to build and maintain professional relationships across diverse teams.
• Strong project management skills with the ability to balance multiple priorities and meet deadlines.
• Initiative and reliability in delivering high-quality results.
• Strong verbal and written communication skills, with confidence in presenting ideas and technical information clearly.
• Hands-on experience with Google Analytics and Google Tag Manager.
• Unequivocal commitment to the highest standards of personal and business ethics and conduct.
• Mission-driven, guided by core values, and a pleasure to work with.

Requirements

• Three years of experience working with Content Management…