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Phone-First Help Desk Analyst III
Remote / Online - Candidates ideally in
East Dover, Windham County, Vermont, 05341, USA
Listed on 2026-01-01
East Dover, Windham County, Vermont, 05341, USA
Listing for:
Expedite Technology Solutions
Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A technology solutions provider is seeking a Help Desk Analyst 3 based in East Dover, Vermont. This elevated Tier 1 Service Desk role involves 95% phone support, requiring excellent communication and customer service skills. The candidate will troubleshoot a variety of issues, work independently in a diverse environment, and effectively escalate problems to higher support levels. Qualifications include A+ and Network + Certifications.
The role offers a mix of on-site and remote work opportunities.
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