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Technical Support HelpDesk/Support

Remote School Tech Support Analyst

Remote / Online - Candidates ideally in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Pearson
Full Time, Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A global educational organization seeks a Customer Service Analyst to provide remote technical support to educators. Responsibilities include troubleshooting software, hardware, and network issues, documenting solutions, and aiding in improving processes. Ideal candidates should possess strong problem-solving skills, a working knowledge of Windows 10/11, and the ability to manage stress effectively. This full-time role offers flexible shifts and contributes to a community focused on transformative learning.
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