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Remote Service Desk Analyst: Level 1 IT Support
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-01
New York, New York County, New York, 10261, USA
Listing for:
NYC Health + Hospitals
Full Time, Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A major public healthcare system in New York seeks a Junior EITS Service Desk Analyst. This entry-level role involves providing Level 1 IT support while gaining experience in a large healthcare environment. Candidates will engage with users, troubleshoot issues, and utilize Service Now for incident management. The successful candidate will possess a relevant degree or substantial experience in IT support, prioritizing customer service and effective documentation.
Full-time position with occasional office visits as needed.
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