Cyber Operations Advisor | Remote

This position will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Advisor (COA) is a senior technical leader and strategic partner responsible for driving measurable security outcomes, operational maturity, and client value through data‑driven insights. The COA combines deep cyber operations expertise with advisory capabilities to lead complex technical engagements across multiple client environments.

This role focuses on metrics‑driven performance, proactive risk management, and continuous improvement—defining, analyzing, and optimizing KPIs, SLAs, and service metrics to demonstrate value. Acting as a trusted advisor, the COA translates business requirements into actionable security strategies and collaborates with internal engineering and threat teams to implement corrective actions and systemic enhancements that elevate client satisfaction and operational efficiency.

• Deliver quality security outcomes
• Drive efficient and timely operations
• Actualize continual improvement and innovation
• Protect the customer

• Independently lead multiple technical engagements simultaneously, ensuring timely delivery of measurable security outcomes and operational improvements across client environments
• Convert client business requirements into actionable technical strategies and capabilities that align with security objectives and deliver measurable value
• Collaborate with internal teams and clients to design strategicmaps and execute plans that advance operational maturity and security posture
• Drive service maturity by analyzing KPIs, KRIs, SLAs, and performance trends to deliver actionable insights and continuous value improvements
• Evaluate and align security solutions and recommendations with client requirements, risk profiles, and strategic objectives to ensure optimal fit and effectiveness
• Assist in the documentation of business requirements, use cases, and ROI analyses to support informed decision‑making and demonstrate value
• Act as a technical advisor during pre‑sales and post‑sales engagements, ensuring solution alignment and client confidence
• Provide technical expertise for proposals, contracts, and service descriptions to ensure accuracy and alignment with client needs
• Recognize and recommend cross‑sell and up‑sell opportunities across AFC services
• Lead or support security initiatives from planning through execution
• Apply hands‑on expertise to operationalize threat intelligence across EDR, SIEM, SOAR, and related domains, improving detection and response capabilities
• Analyze patterns and anomalies to identify potential advanced threats and recommend proactive mitigation strategies
• Conduct architectural reviews and provide recommendations to strengthen security posture and operational efficiency
• Assess and recommend custom detection logic, automation, or tool enhancements to address evolving threats and operational needs
• Assist with platform configurations, detection logic, automation improvements
• Build and develop relationships with internal and external stakeholders
• Identify and assess project risks, developing mitigation strategies to ensure successful delivery and minimize impact
• Validate project scope and deliverables to ensure alignment with client expectations and contractual obligations
• Represent Optiv in client meetings, delivering clear technical guidance and executive‑level communication
• Collaborate with team members to identify issues, develop strategies, and drive continuous improvement
• Provide support for projects spanning multiple functional groups by identifying collaborative opportunities, enhancing existing deliverables, and strengthening Optiv’s value to our clients
• Ensure projects are delivered on time, within budget, and to quality standards, meeting or exceeding client expectations

• Bachelor’s degree (or equivalent experience) and a minimum of 8 years in cybersecurity operations, with proven advisory and leadership responsibilities
• Demonstrated success in leading client‑facing engagements and managing strategic security programs in professional services or consulting settings
• Advanced analytical skills with…