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Technical Support

Remote Senior Support Lead — SaaS, Mentorship & Impact

Remote / Online - Candidates ideally in
McAllen, Hidalgo County, Texas, 78501, USA
Listing for: Boulevard
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 63000 - 91000 USD Yearly USD 63000.00 91000.00 YEAR
Job Description & How to Apply Below
A leading client experience platform provider in McAllen, Texas is seeking a Customer Support Team Lead. This role involves resolving complex technical issues and supporting the customer service team. Ideal candidates have 3-5 years of technical support experience in a SaaS environment and possess excellent interpersonal skills. The total compensation for this position ranges from $63,000 to $91,000 USD, with flexible working options available.
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Position Requirements
10+ Years work experience
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