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Technical Support HelpDesk/Support

SaaS Creator Support Specialist

Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listing for: VirtualVocations
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading remote job platform is seeking a Support Associate to provide technical assistance to creators and shoppers. This role involves reviewing applications, answering technical questions, and educating users about the platform. The ideal candidate should have experience in a SaaS environment, the ability to communicate technical concepts clearly, and familiarity with ticketing systems like Zendesk. This position allows for remote flexibility and supports user engagement through effective technical support.
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