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Remote TSDS Product Support Analyst — UAT & Documentation
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-01-01
Austin, Travis County, Texas, 78716, USA
Listing for:
Rapisource LLC
Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
Technical Support, Systems Analyst
Job Description & How to Apply Below
A consulting firm in the educational sector seeks a Product Support Analyst 3 to provide remote support for the Texas Education Agency. The role involves researching and resolving technical support tickets, designing user acceptance testing plans, and creating clear technical documentation. Candidates should have a minimum of 8 years of experience with the Texas Student Data System, customer service, and collaboration.
Excellent communication skills and attention to detail are crucial for this role, which offers competitive compensation and the opportunity for remote work.
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