Epic Professional Billing Analyst

Overview

This position may be filled as an EHR Application Analyst II or III depending on individual qualifications including education, experience, and/or certifications. The EHR Application Analyst II will advise in the development, support and functionality roll out of an Electronic Health Record (EHR) system. The EHR Application Analyst II advises IT team members and assists the organization in optimizing their workflow processes through building applications that are tailored to meet the organizations’ needs.

Responsible for learning the EHR system’s capabilities and functional use and apply knowledge of Healthcare Business workflows to advise in the implementation of a system that meets process needs.

Must reside in OK, TX, AR, MO, KS to be considered. This is a Permanent position based out of Little Rock, AR. This is a fully remote position.

• Serve as a primary point of contact for resolving complex technical issues and system errors, utilizing advanced troubleshooting techniques and problem‑solving skills to ensure timely resolution and minimal disruption to patient care.
• Provide day‑to‑day technical support to end‑users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
• Provide guidance to other team members for and perform routine maintenance tasks, such as software updates, patches, and upgrades, to ensure the stability and security of the EHR system.
• Provide guidance in and assist in coordinating testing and validation activities for system changes, enhancements, and upgrades, following pre‑defined change management processes to ensure that new features and configurations meet functional requirements and do not introduce unintended consequences or disruptions.
• Lead efforts to optimize the performance and usability of the EHR system, leveraging deep knowledge of system functionalities and user workflows to identify opportunities for improvement and efficiency gains.
• Coordinate collaborative efforts with cross‑functional teams, including IT professionals, clinicians, administrators, and vendors, to support EHR initiatives and projects, and facilitate communication and coordination.
• Maintain comprehensive documentation of system configurations, processes, and procedures, and establish knowledge‑sharing practices to ensure the availability and accessibility of critical information within the team.
• Provide training and mentorship to junior analysts and end‑users, sharing knowledge and best practices to enhance team capabilities and promote continuous learning and professional development within the organization.

• Excellent analytical, organization, and verbal communication skills.
• Ability to work independently and within teams.
• Ability to solve complex problems and understand customer needs.
• Strong understanding of healthcare business process and technology.
• Strong understanding of healthcare workflows and terminology.
• Possesses cross‑application integration knowledge.
• Strong desktop tool usage including Word, Excel, and PowerPoint.

The pay range for this position is $85,000 – $115,000/yr. Please review the company benefits with your recruiter.

This position is anticipated to close on December 12, 2025.

About TEKsystems:
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.