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Technical Support

Remote Issuer Support Analyst

Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listing for: ASM Research, An Accenture Federal Services Company
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading federal services provider is seeking an ER&R Support Analyst to manage inbound and outbound communications with issuers regarding Marketplace insurance data. This fully remote role demands strong customer service, analytical skills, and attention to detail. Key responsibilities include analyzing cases, providing guidance, and managing high workloads. Candidates must have a Bachelor's degree or equivalent experience, alongside U.S. citizenship or authorization to work in the U.S. Competitive hourly compensation is offered.
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