Mobile Device Management Administrator

Overview

GovCIO is seeking a highly skilled Journeyman-level Mobile Device Management (MDM) Administrator to support the administration, security, and lifecycle management of mobile devices across our enterprise environment. The ideal candidate will have extensive experience managing Android and iOS devices within Microsoft Intune, with preference given to those who have supported Department of Defense (DoD) environments. This role requires a proactive, process-oriented professional who takes initiative, strengthens documentation, and brings new ideas to improve mobility operations.

This position is located within the United States and will be a fully remote position.

• Manage, configure, and maintain Android and iOS mobile devices using Microsoft Intune (Endpoint Manager).
• Develop, refine, and enforce mobile security policies, compliance rules, and configuration profiles.
• Support device lifecycle activities: provisioning, enrollment, troubleshooting, patching, and decommissioning.
• Implement and maintain automation using Microsoft Graph API and Power Automate.
• Collaborate with cross-functional teams to enhance MDM strategy, security posture, and user experience.
• Create and maintain comprehensive documentation for configurations, processes, and operational procedures.
• Identify and implement process improvements to drive efficiency and innovation.
• Ensure adherence to DoD mobility, cybersecurity, and compliance requirements, including applicable STIGs.

Bachelor’s with 5 – 8 years (or commensurate experience)

• Hands‑on experience administering Android and iOS devices within Microsoft Intune.
• Strong understanding of MDM/EMM principles, mobile security, compliance, and policy design.
• Experience with Microsoft Graph API for automation, reporting, or integrations.
• Proficiency in creating or maintaining automated workflows via Power Automate.
• Proven ability to produce clear, accurate, and thorough technical documentation.
• Strong initiative, analytical thinking, and problem‑solving skills.
• Must have current and active CompTIA Security certification.

Clearance Required:

Active Secret Clearance

• Prior experience supporting DoD mobility environments or federal MDM operations.
• Familiarity with Azure AD, Conditional Access, Zero Trust mobile security, and identity‑driven device management.
• Experience working with STIG compliance.

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things— for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo  be presented during each interview
• During the Hiring Process
• Enhanced Biometrics  screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

* Available…