Product Release & Launch Manager

About the Role

Ninja One is seeking a detail-oriented, proactive Product Release and Launch Manager to support the Product Marketing and Product Management teams in driving seamless, well-orchestrated product releases and launches. This new role will sit within Product Marketing and play a critical part in ensuring every release and launch is communicated to market with clarity, consistency, and cross-functional alignment across Marketing, Product, and Enablement.

We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, IL, KS, ME, MA, MD, NJ, NC, NY, OR, TN, TX, VA, & WA.

• Own and manage the release and launch coordination process – build, maintain, and track the release brief for each product cycle; ensure all required details (launch tier, market worthiness, enablement worthiness, feature ownership, etc.) are accurate and complete
• Facilitate cross-functional collaboration – coordinate meetings between Product Marketing, Sales and Technical Enablement, and Product to review and approve release details; serve as the primary point of contact for all release-related updates
• Drive communication cadence – set up and host recurring release meetings to share progress, identify risks, and communicate changes in feature rollout, release timing, and readiness across teams
• Develop key Sales and Marketing launch materials – create and manage the release decks, release highlight slides, and partner-facing materials (e.g., customer decks, blog posts, enablement resources)
• Maintain release documentation – ensure all release assets are organized, uploaded, and version-controlled in relevant internal enablement systems (ex: Highspot, AEM, SharePoint)
• Coordinate GTM readiness – partner with PMMs and Campaign Managers to ensure all features moving from alpha, beta, or EA phases are properly represented and supported in upcoming releases
• Track progress and process improvement – manage Asana boards and other tools to monitor launch milestones, dependencies, and team deliverables. Identify opportunities to improve efficiency and consistency across the release process
• Support internal communication and enablement – facilitate alignment between Product Marketing, Sales Enablement, and broader Marketing functions to ensure internal teams understand what’s launching, why it matters, and how to communicate it effectively
• Other duties as needed

• 3+ years of experience in project management, product operations, marketing operations, or related fields (experience in SaaS or technology preferred)
• Strong understanding of project management principles; PMI certification or similar training a plus
• Excellent organizational and time management skills with a proven ability to manage multiple priorities under tight deadlines
• Strong communication skills – comfortable leading meetings, summarizing complex information, and working with stakeholders across functions
• Adept at using project management and collaboration tools (e.g., Product Board, Asana, Confluence, Jira, or similar)
• Highly detail-oriented with a bias for action and process improvement
• Collaborative mindset with the ability to build relationships across Product, Marketing, and Sales Enablement teams
• Comfortable operating in an evolving environment with the ability to bring structure to ambiguity

Ninja One automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The Ninja One automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. Ninja One is obsessed with customer success and provides free and unlimited onboarding, training, and support.

Ninja One is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

We are a collaborative, kind, and curious community.

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical,…