This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Mid-Level QA Specialist (iGaming) in Georgia (USA). We are seeking a detail-oriented QA Specialist to ensure exceptional quality across digital products in a fast-paced iGaming environment. In this role, you will manage the full spectrum of quality assurance operations, from test case development and bug tracking to customer support analysis and cross-platform testing.
You will collaborate closely with product, development, and data teams to maintain flawless user experiences and uphold high-quality standards. This is an ideal opportunity for someone passionate about precision, proactive problem-solving, and driving continuous product improvement in a dynamic, high-growth setting.
- Execute comprehensive testing protocols across web, mobile, and API platforms to ensure consistent functionality and user experience
- Analyze customer support tickets to identify patterns, categorize issues, and provide actionable feedback to the product team
- Track, prioritize, and manage bug backlogs from discovery to resolution with meticulous attention to detail
- Conduct end-to-end user journey testing to ensure seamless experiences across all product funnels
- Perform pixel-perfect UI/UX quality checks to detect design inconsistencies and component failures
- Monitor live product performance, identifying and escalating critical issues promptly
Validate data accuracy, including Mixpanel events and other analytics tracking - Create and maintain detailed test documentation, test cases, and regular quality reports
- Collaborate closely with cross-functional teams to ensure smooth product delivery and adherence to quality gates
- Benchmark competitor products to identify quality standards and continuously improve testing approaches
- 3+ years of hands-on QA experience in fast-paced product environments, preferably in tech startups, scale-ups, or iGaming
- Experience with iGaming platforms or online gambling products
- Proficiency with automated testing tools and testing across multiple platforms (web, mobile, API)
- Skilled in customer support ticket analysis and integrating findings into QA processes
- Strong attention to detail, with an exceptional ability to spot micro-UI inconsistencies and design flaws
- Ability to thrive under pressure while maintaining high-quality standards during rapid release cycles
- Excellent written and verbal communication skills, with the ability to elevate critical issues immediately
- Proactive, self-starter mindset with strong problem-solving and prioritization abilities
- Fluency in English, both written and spoken
- Familiarity with AI tools for testing and QA is a plus
- Remote work environment allowing flexible location and schedule
- Unlimited paid time off to recharge and maintain work-life balance
- Paid national holidays for additional rest and relaxation
- Company-provided Mac Book for seamless productivity
- Flexible independent contractor agreement offering autonomy, tax advantages, and entrepreneurial opportunities
- Opportunity to grow professionally in a fast-paced, innovative, and high-impact environment
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