Lead Citrix Systems Engineer – Network​/Virtualization

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The Lead Systems Engineer is responsible for design, analysis, configuration and maintenance of complex systems software solutions in a virtual environment, based on a thorough knowledge of systems engineering and programming concepts and techniques. Systems software engineering/programming is a specialized area of software engineering/programming focused on software that operates/controls computer hardware and provides a platform for running end user applications. Includes operating systems, device drivers, utilities, and software;

development tools (e.g., assemblers, compilers, etc.). The Lead Systems Engineer works on problems of diverse scope and complexity ranging from moderate to substantial.

• The Lead Virtualization Engineer is responsible for architecting, implementing, and maintaining enterprise‑grade virtual environments that support the organization’s critical applications and services. This role requires broad expertise in virtualization technologies, including but not limited to desktop and application virtualization, server virtualization, cloud‑based virtual infrastructure, and remote access solutions. The Lead Engineer will guide technical teams, ensure optimal performance, security, and scalability of all virtualized resources.

• Design, deploy, and manage complex virtual environments using industry‑leading platforms (e.g., VMware, Hyper‑V, Citrix, Microsoft Azure Virtual Desktop, and others).
• Oversee the lifecycle management of virtual systems, including provisioning, patching, upgrading, and decommissioning.
• Develop and maintain technical standards, procedures, and best practices for virtual infrastructure and remote access solutions.
• Collaborate with cross‑functional teams to assess business requirements and deliver scalable, secure, and resilient virtual solutions.
• Lead troubleshooting and incident resolution efforts for virtual platforms, ensuring minimal disruption to business operations.
• Conduct capacity planning, performance analysis, and optimization of virtual resources.
• Mentor junior engineers and serve as a subject matter expert on virtualization technologies.
• Ensure compliance with relevant security policies, regulatory requirements, and audit controls.
• Research emerging trends and recommend adoption of new technologies to improve operational efficiency.

• Our Department of Defense contract requires U.S. citizenship for this position.
• Successfully receive approval for government security clearance (eQIP – electronic questionnaire for investigation processing). Employment with Humana Government Business is contingent upon your having access to government information and systems.
• 7+ years of hands‑on experience in virtualization engineering and infrastructure management.
• Strong expertise in enterprise virtualization technologies (e.g., VMware vSphere/ESXi, Microsoft Hyper‑V, Citrix Virtual Apps and Desktops, cloud virtualization platforms).
• Solid understanding of networking, storage, and security concepts in virtual environments.
• Excellent problem‑solving, communication, and documentation skills.
• Experience with Citrix Net Scaler in the Gateway configuration and load balancing.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Relevant certifications such as VCP, CCA, MCSE, or equivalent.
• Experience with hybrid cloud or multi‑cloud virtual infrastructure.
• Familiarity with Dev Ops practices and Infrastructure as Code (IaC).
• Proficiency with scripting and automation tools (e.g., Power Shell, Python, or similar).

This role will also provide support for Humana Government Business and will require a clear background investigation performed by the Defense Counterintelligence and Security Agency.

Remote US. Must be able to work Eastern Standard Time (EST) hours beginning at 9:00 A.M. EST.

Humana offers a variety of benefits to promote the best health and well‑being of our employees and their families. We design competitive and flexible packages to…