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Remote SaaS Customer Support Manager; Tier 1
Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listed on 2026-01-02
Austin, Travis County, Texas, 78716, USA
Listing for:
Fortive Corporation
Full Time, Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A diverse global technology company is seeking a Customer Support Manager (Tier
1) to lead a frontline support team responsible for efficient case resolution for various SaaS products. The ideal candidate will have 3-5 years of customer support leadership experience, strong communication skills, and familiarity with support tools like Zendesk and Salesforce. This position, based mainly in Austin, TX, offers competitive pay and potential bonuses, emphasizing a collaborative and growth-focused work environment.
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