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Technical Support Manager — Tier-2 Lead; Remote
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-02
New York, New York County, New York, 10261, USA
Listing for:
Carbyne
Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Location: New York
A cutting-edge technology company in New York is seeking a Technical Support Manager to lead their Tier-2 support team and ensure customer satisfaction. This role involves developing advanced troubleshooting procedures, collaborating with engineering and product teams, and mentoring support engineers. Candidates should have at least 5 years in technical support and strong leadership skills. The annual salary ranges from $150,000 to $175,000, with comprehensive healthcare and unlimited vacation days offered.
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