Sr. Program Delivery Professional IWHA-Interoperability

Become a part of our caring community and help us put health first

The Senior Program Delivery Professional strategically identifies, develops, and implements programs that influence providers, members or market leadership towards value-based relationships and/or improved quality metrics. The Senior Program Delivery Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Program Delivery Professional – IHWA Interoperability plays a key role in driving seamless data integration and collaboration within the In-Home Health and Wellbeing Assessment (IHWA) team and across interoperability initiatives. Serving as a business subject matter expert (SME), this individual partners closely with internal and external stakeholders, as well as the Interoperability team, to advance program objectives.

Key responsibilities include collaborating with leaders on implementation planning, reviewing and communicating program results, and contributing to the ongoing improvement of processes and automation. The role also begins to influence departmental strategy and requires independent decision-making on moderately complex to complex technical matters related to project components. Work is performed without direct supervision, with considerable latitude in determining objectives and approaches to assignments.

The ideal candidate demonstrates a collaborative approach, a strong interest in technology solutions, and a commitment to continuous process improvement.

• Minimum three, (3) years of IT project management or business process automation, experience in technology solutions.

• Excellent communication skills, both oral and written

• Proven experience in interoperability or data integration within a healthcare or technology setting.

• Strong problem-solving skills with demonstrated success in process improvement initiatives and process automation.

• Familiarity with various technology solutions and interest in exploring new innovations.

• Excellent collaboration, and stakeholder management abilities.

• Experience with managing and monitoring successful and impactful projects.

• Self-starter with the ability to work independently and as part of a team.

• Futuristic and broad thinker with attention to detail and downstream impacts.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.

• Experience with EHR integration or usage.

• Experience with AI integration.

• Experience automating business processes.

• PMP certification a plus

• Knowledge and experience in health care environment/managed care

• Strong analytical skills

Open for Hybrid or Remote Work at Home

U.S.

8:00 AM - 5:00 PM Eastern Time Monday through Friday

Occasional onsite as business needs require.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from  with instructions on how to add the information into your official application on Humana’s secure website.

As part of our hiring process for this opportunity, we will be…