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HelpDesk/Support IT Support

Remote Service Desk Analyst II - IT Support & Problem Solver

Remote / Online - Candidates ideally in
Menasha, Winnebago County, Wisconsin, 54952, USA
Listing for: Network Health WI
Full Time, Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
A health insurance organization is seeking a Service Desk Support Analyst II to provide technical support to end users. Located in Wisconsin, this full-time role involves resolving hardware and software issues primarily through phone and email communication. The Analyst will collaborate with peers, ensure service agreements are met, and create desk-level procedures. Candidates should have an Associate degree and 3+ years of relevant experience.

A secure, customer-focused mindset and the ability to work with vendors are essential for success.
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