Tier II Systems Administrator; OneZero Solutions - ONSITE

LDRM is looking for a Tier II Systems Administrator to work in Portsmouth, NH. To join our team of outstanding professionals, apply today!

Tier 2 Support providing technical support to the National Visa Center including escalated problems with deployed Department of State Applications. You will provide technical support to a large, primarily Microsoft multi-server network environment including provisioning, domain services, Office 365 and Microsoft Power Platform, IIS web hosting, and network infrastructure services. Additionally, you will support computer/server operations, network access, database management and maintenance, and software configuration control.

Document and analyze computer systems in peak performance efforts. You will plan, coordinate, test, implement and provide post‑implementation support for enhancements and maintenance upgrades of various systems  ideal candidate would also be able to support an Oracle Linux 8 server. We use an ITIL model which stresses first call resolution and when taking the initial service request is empowered (and expected) to use their professional judgement, experience, and training to solve whatever user problem you encounter.

If you do not have the ability to resolve an incident, seek real‑time training and still "own" the ticket.

This position is being posted in support of One Zero Solutions recruiting efforts. All qualified applications will be forwarded to One Zero Solutions for consideration.

You must live within 90 miles of the National Visa Center in Portsmouth, New Hampshire.

• Provide administration, deployment, and maintenance of production workstations, servers, and peripherals
• Review and maintain site compliance with Department of State information assurance tools
• Configure and deploy managed network printers and MFD copiers
• Develop and maintain backup schedules
• Manage group policies
• Manage user and system accounts and security groups in Active Directory via front‑end services
• Research and produce purchase recommendations based on customer or production user needs
• Microsoft Certified Professional (MCP) certification preferred
• Administer Oracle Linux 8
• Power Shell scripting and management commands

• Bachelor's degree in a relevant field
• Experience managing Microsoft Windows Server 2012 and later in an enterprise environment
• Experience configuring and managing core Windows domain network services, including DHCP, DNS, file sharing, print services, and IIS
• Enterprise‑level backup and disaster recovery solution and concepts experience
• TCP/IP network configuration and infrastructure experience;
  Cisco network device configuration is a plus
• Experience with data center management
• VMWare virtual server deployment and management experience
• Power Shell scripting and management commands experience
• Familiarity with NIST/FEDRAMP/RMF cybersecurity controls and concepts
• Experience with Microsoft Power Platform is a plus
• Strong communication skills are a necessity
• Ability to coordinate with other team members on‑site, as well as with supporting teams at other sites
• The ability to not only learn and adapt as necessary, but also be willing to share your knowledge with others

You must also successfully complete a criminal and credit background investigation as well as a comprehensive investigation as part of the security clearance process before you can begin work.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; reach with hands and arms; talk or hear; taste or smell. Specific vision abilities required by the job.

You will primarily work in an office environment but may be required to work in other work environments as well, such as a home office or other location.

At LDRM, honesty and integrity govern our activities. We fulfill our commitments, and we treat everyone with dignity and respect. As an Alaskan Native company, our mission is to improve the quality of life for our shareholders…