Global Solutions Architect - Cortex Cloud

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Your Career

Job Description:

In this global, remote-first role, you will serve as a Prisma Cloud Global Solution Architect (GSA). You’ll drive success by balancing high-level customer architecture and design with internal solution development and knowledge management. This position offers the flexibility of a home office, provided you have easy access to a major airport for required travel.

The GSA is a Prisma Cloud expert with a strong understanding of network security.

The GSA knows how to make the best use of Cloud techniques to optimize the implementation and operation of Prisma Cloud Platforms.

The GSA drives the design of new solutions and optimizes the solution by leading the initial execution of projects.

The GSA is responsible for managing our knowledge and Intellectual Property across the worldwide community of Prisma Cloud consultants and partners.

The GSA also leads efforts to educate the Prisma Cloud community. This is a highly technical role.

The GSA will be required to develop and maintain expertise on Prisma Cloud Platforms and the relevant tools that can be used to optimize the deployment and operation of the Platforms.

The position requires strong leadership skills; the GSA will have to rally the Prisma Cloud community to agree on tools and techniques and develop Prisma Cloud assets.

The position requires strong communication skills; the GSA will have to articulate a clear vision to customers, consultants, account managers and partners.

Identify target customers and market opportunities where Prisma Cloud can be used to optimize the deployment and operation of customer platforms in on‑premise and cloud models.

Working with the product‑line GPL, develop services with clear and documented value propositions.

Effectively communicate our value propositions to Services Sales, Account Management and Customers.

Collaborate with peers on optimizing the holistic Prisma Cloud platform, including Cloud Security Posture Management, Cloud Workload Protection, Identity‑Based Microsegmentation, IAM Security and Code Security products.

Assemble the automation assets required to successfully deliver automation services. Leverage open source tools and commercial tools to balance effectiveness, cost and adoption.

Maintain expert‑level knowledge on Palo Alto Networks Prisma Cloud solutions and capabilities.

Provide technical support during pre‑sales by demonstrating our ability to excel in the delivery of Prisma Cloud projects.

Engage with customers in the delivery of new services and strategic engagements with a focus on service validation and the development and capture of Intellectual Property.

Refine our services for efficient consumption by the PS organization and partners.

Ensure successful completion of projects and share lessons‑learned.

Manage our Intellectual Property by educating stakeholders on the availability of assets and enlisting the support of contributors.

Oversee the development of assets and lead the enablement of the PS/CS organization and partners.

Monitor utilization and effectiveness of our Intellectual Property.

Collaborate on recommended architectures with Consulting Engineers, Developer Relations and other internal SMEs.

Collaborate with Product Management and Engineering teams on new products and features to ensure Customer Success and Professional Service technical readiness.

Develop and coach appropriate team…