Principal AI Product Manager - PLG

About the Team

The AI Product Management team is at the forefront of AI innovation, defining platform strategy and integrating advanced AI/ML capabilities across our solutions with a strong focus on PLG motions and monetization models. As a key leader, you will drive innovative experiences with clear pricing tiers and value metrics, working closely with customers and partners to create scalable, self-service offerings that drive both adoption and revenue.

• Shaping end-to-end product direction through data-driven insights, code prototyping, and deep technical customer engagement with a focus on conversion metrics and monetization opportunities
• Leading product growth and GTM strategy for agentic AI solutions and developer APIs, designing tiered pricing models and self-service adoption funnels targeting aggressive YoY revenue growth
• Partnering closely with the legal team to manage data contracts and vendor relationships to optimize cost structures and maintain healthy margins
• Ensuring compliance with data privacy regulations and contractual obligations while maintaining frictionless user onboarding experiences
• Orchestrating cross-functional initiatives across research and engineering, developer relations, growth marketing, and technical sales teams to optimize the PLG flywheel
• Driving technical partnerships and API integrations with key platform providers to expand monetization channels and create new revenue opportunities

• Have a Bachelor's in Computer Science, Engineering, or a related technical field
• Possess a minimum of 8 years of experience as a Product Manager with deep expertise in enterprise software, AI technologies, and SaaS monetization models
• Demonstrate track record in Generative AI applications with proven experience in designing and scaling PLG motions for technical products
• Experience presenting to executives (internal and customer executives) with consultative professional business acumen and ability to articulate ROI and business value
• Experience with product analytics, A/B testing, and optimization of conversion funnels in developer-focused products
• Strong understanding of AI/ML pricing models, value metrics, and competitive landscape in the AI tooling market

Minimum: $

Maximum: $

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note:

Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

01/13/26