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IT Support HelpDesk/Support

Remote Tier 1 Help Desk Associate

Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 47500 USD Yearly USD 47500.00 YEAR
Job Description & How to Apply Below
A prominent IT government service provider is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to Veterans and VA providers. This fully remote position requires strong technical knowledge and a commitment to service excellence. Responsibilities include troubleshooting mobile devices and providing guidance to non-technical users. Ideal candidates should have a high school diploma and a minimum of one year of relevant experience.

The salary is set at $47,500 annually, and supportive employee perks are included.
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Position Requirements
10+ Years work experience
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