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Senior Enterprise Service Desk Specialist - Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-01-02
Boise, Ada County, Idaho, 83708, USA
Listing for:
Kaztronix
Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology services firm located in Boise, Idaho is seeking an IT Support Specialist. In this role, you will conduct operations for the Enterprise Service Desk, providing customer service, troubleshooting technical issues, and managing ticket resolutions. Applicants should have two years of experience with IT ticketing systems and one year using remote desk takeover tools. Certification in ITIL or similar processes is required for this position.
The company advocates for equal opportunity employment.
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Position Requirements
10+ Years
work experience
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