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Remote Tier I Service Desk Analyst – IT Support Pro

Remote / Online - Candidates ideally in
Washington, USA
Listing for: RPMGlobal
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 45000 - 59664 USD Yearly USD 45000.00 59664.00 YEAR
Job Description & How to Apply Below
A federal IT support service provider is seeking a Tier I Service Desk Analyst to support clients in the Washington, DC area. This remote position includes diagnosing and resolving IT incidents, assisting users, and maintaining support documentation. Candidates should have strong communication skills and CompTIA A+ Certification. We're committed to providing excellent customer service and offer a comprehensive benefits package.

Expect a compensation range of $45,000 - $59,664 annually.
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