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Technical Support HelpDesk/Support

Remote Issuer Support Analyst

Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: ASM Research, An Accenture Federal Services Company
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21.5 - 23 USD Hourly USD 21.50 23.00 HOUR
Job Description & How to Apply Below
A leading technology consulting firm seeks an ER&R Support Analyst to manage inbound and outbound communications related to Marketplace insurance data. The role involves analyzing cases, providing customer service via phone and email, and maintaining accuracy in communication. Required qualifications include a Bachelor’s degree or equivalent experience, with strong customer service and data analysis skills preferred. This position is fully remote and compensation is $21.50–23.00 per hour.
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