Lead Product Manager – AI Solutions

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The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and Center Well business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence.

We are seeking a dynamic and experienced Lead Product Manager to join our team (known internally as Lead, IT Product Management) to lead the development and execution of enterprise-wide AI use cases and platforms. The ideal candidate will have a proven track record of building and scaling AI solutions from concept to production, driving cross-functional execution, and translating business needs into technical roadmaps.

Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.

Job Description

The Lead Product Manager conceives, develops, delivers, and manages AI products for use across Humana. This individual oversees and manages all phases of the product lifecycle, from design conception to delivery. Projects could include delivering high-value AI/GenAI use cases or serving as the product manager of AI/GenAI platforms. This associate will need to be delivery-focused, independent, detail oriented, collaborative, and willing to wear multiple hats to ensure successful implementation.

Key Responsibilities

• Build strong relationships with business and IT leaders, and facilitate alignment
• Oversee and manage the AI product lifecycle, from design conception to testing to delivery
• Define and execute the technical product roadmap
• Collaborate closely with engineering, data science, design, product owner and business to translate business strategy into technical requirements and backlog for the AI solution
• Develop detailed program plans, milestones and risk mitigation strategies
• Coordinate dependencies across multiple teams
• Support testing (UAT)
• Support pilot and launch planning, as well as identification and tracking of metrics
• Monitor program health metrics and implement corrective actions to ensure on-time, on-budget delivery
• Ensure that the final product is of high quality, impactful and meets business strategy
• Create and deliver leader communications, including status reports, business reviews and strategic recommendations

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree or equivalent
• 5+ years of experience in product management, technical solution development or related function
• Proven track record of executing complex, enterprise-wide AI solutions from inception to production
• Hands-on experience defining and executing product roadmap
• Experience turning business strategy into detailed technical requirements and backlogs
• Experience in large organizations
• Ability to drive progress even during ambiguity and evolve strategies based on emerging needs
• Creative problem thinking
• Thorough understanding of agile methodologies, values, practices and patterns
• Advanced facilitation, influencing, and relationship management skills
• Advanced written and verbal communication skills

Preferred Qualifications

• Preferred experiences: data science, engineering, consulting / banking, product management
• Understanding of industry trends, best practices and emerging AI technologies
• Experience in healthcare
• Experience working in agile methodologies and with agile tools, such as Azure Dev Ops (ADO) or Jira Align

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel:
While this is a remote…