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Remote Tier I Service Desk Technician: Veteran
Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-01-02
Nashville, Davidson County, Tennessee, 37247, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A government IT services provider is looking for an Associate Service Desk Technician – Tier I to provide exceptional first-tier technical support to Veterans. This fully remote position requires strong technical knowledge and a commitment to service excellence while assisting users with mobile devices, application support, and hardware/software issues. Key responsibilities include troubleshooting, communicating clearly with users, and documenting support tickets.
Applicants should have customer service experience, a minimum of one year in technical support, and a high school diploma.
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