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Remote It Service Desk Specialist — Itil Expert

Remote / Online - Candidates ideally in
South Africa
Listing for: Tych Business Solutions
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Consultant
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below

A leading tech support company is looking for a Service Desk Agent to be the first contact for technical support.

You will respond to queries, diagnose issues, and manage service requests while ensuring customer satisfaction.

Ideal candidates should have at least 3 years of service desk experience and a good grasp of ITIL methodologies.

This position offers remote support and cross-regional collaboration opportunities.

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