Business Development Representative, AI Trust Solutions; Contractor

Location

San Mateo, California - USA

Contract

Hybrid

Business Operations

Location: Remote (prefer US-based) or Hybrid (San Francisco Bay Area)

Employment Type
:
Contractor (part-time, 20-30 hours/week), with opportunity to grow into full-time

Trust Lab is a Series-A, VC-backed startup founded by ex-Google executives and industry leaders in AI and digital Trust & Safety. We build AI + human evaluation systems that help enterprises deploy AI agents and GenAI applications with confidence, safety, and measurable quality. Since 2019, we’ve partnered with some of the world’s largest technology platforms, media companies, and governments. Today, we’re expanding into our next major product chapter:
Supervise

AI, a platform for monitoring, evaluating, and improving AI agents in production.

Our mission with this new product offering is simple but ambitious: make AI systems more predictable, trustworthy, and aligned with real-world outcomes.

This is not a traditional BDR role. You’ll be one of the first go‑to‑market hires supporting Supervise

AI at a critical inflection point. Your work will directly shape:

• Which customers we build with

• How we position AI agent oversight as a category

• How the product evolves based on real customer signals

You will work closely with the CEO, product, and engineering leadership to identify, engage, and secure 2‑3 design‑partner customers who will help define the future of Supervise

AI.

If you’re excited by early‑stage ambiguity, technical conversations, and having real influence well beyond “setting meetings,” this role is for you.

🚀 Pipeline & Market Creation

• Build top‑of‑funnel pipeline through thoughtful outbound: cold outreach, warm intros, referrals, and ecosystem connections

• Target senior stakeholders (VP+, Head of AI/ML, AI Platform, Product, Trust & Safety, Compliance)

• Develop compelling, informed outreach that resonates with teams deploying AI agents and GenAI apps

🤝 Design Partner Acquisition

• Identify companies that are strong candidates for early Proof‑of‑Concept and design partnerships

• Qualify prospects based on technical maturity, urgency, and feedback potential

• Help structure early conversations that balance sales, discovery, and co‑creation

🧠 Product & ICP Feedback Loop

• Act as a frontline signal‑gatherer for:

  • Customer pain points
    Buying triggers
    Competitive alternatives

  • Language that resonates (or doesn’t)

• Synthesize insights back to product and leadership to refine ICP, messaging, and roadmap priorities

🧩 Executive‑Level Collaboration

• Partner directly with the CEO and leadership team to move high‑value prospects forward

• Help prep conversations, demos, and follow‑ups for senior‑level meetings
  Learn how early enterprise deals are shaped from first touch through design partnership

⚙️ Sales Operations & Rigor

• Maintain strong outreach velocity across email, Linked In, and calls

• Own CRM hygiene, pipeline tracking, and experiment‑driven iteration on outreach strategies

• Continuously refine sequences, targeting, and messaging based on performance data

Experience & Mindset

• 2+ years in business development, sales, partnerships, or a similar customer‑facing role

• Comfort operating in early‑stage environments where playbooks are still being written

• Bias toward action, experimentation, and continuous improvement

AI & Technical Curiosity

• Strong interest in AI agents, GenAI applications, and how real companies deploy them

• Ability (or eagerness) to understand and explain technical concepts at a high level

• Excited to help educate the market on a new category (AI agent oversight & evaluation)

Communication & Presence

• Clear, confident written and verbal communicator

• Comfortable engaging senior technical and business leaders

• Able to ask smart questions and guide discovery conversations

Tooling & Execution

• Fluent with Linked In, Google Workspace, and modern prospecting tools

• Experience using outreach automation tools (e.g., Hey Reach, Apollo, Hub Spot, etc.)

• Highly organized and able to manage parallel outreach and follow‑ups

• Real ownership: Your work directly impacts product direction and early customer wins

• High exposure: Work side‑by‑side with experienced founders and operators

• Category creation: Help define how enterprises think about AI agent quality and trust

• Career acceleration: Gain firsthand experience in early enterprise GTM, not just lead‑gen

• Growth potential: Opportunity to expand scope or convert to full‑time as the business scales

At Trust Lab, we care deeply about how we build — not just what we build.

• Integrity & Trust: We operate with empathy, honesty, and high standards

• Mission‑Driven: We believe AI trust is both a business necessity and a societal good

• Collaborative & Curious: We value learning, debate, and shared ownership

Flexible & Human: We support remote work, autonomy, and sustainable pace