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IT Support Technical Support

Remote Connected Device Support & Reconciliation Specialist

Remote / Online - Candidates ideally in
Augusta, Kennebec County, Maine, 04338, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
A leading government IT solutions provider is looking for a Connected Device Support & Reconciliation Support Technician. This remote position focuses on helping Veterans use their VA-provided telehealth devices effectively. Responsibilities include inbound and outbound calls, troubleshooting technical issues, and ensuring thorough documentation. The ideal candidate should have strong communication skills, familiarity with various devices, and a commitment to providing excellent customer service.

Join a team dedicated to transforming government technology and improving healthcare access.
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