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Remote Tier I Service Desk Technician | Veterans IT Support

Remote / Online - Candidates ideally in
Dover, Kent County, Delaware, 19904, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Job Description & How to Apply Below
A government IT service company is seeking an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support to Veterans. The role involves assisting users with mobile device setup, application support, and troubleshooting across platforms like iOS, Android, and Windows. Candidates should have a high school diploma and strong technical knowledge, with at least one year of related experience.

This position is fully remote, with a focus on delivering outstanding customer service while ensuring user satisfaction.
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