Technical Writer; Hybrid

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Location: Columbia, MD, Maryland, United States

Enlighten, honored as a Top Workplace from USA Today, is a leader in big data solution development and deployment, with expertise in cloud-based services, software and systems engineering, cyber capabilities, and data science. Enlighten provides continued innovation and proactivity in meeting our customers’ greatest challenges.

We recognize that the most effective environment for your projects doesn’t always look the same. Our hybrid work approach ensures that you can make lasting relationships with your team and collaborate in-person to get the job done—while having the flexibility to work from home when needed to achieve focused results.

Why Enlighten?

At Enlighten, our team’s unwavering work ethic, top talent and celebration of innovative ideas have helped us thrive. We know that our employees are essential to our company’s success, so we seek to take care of you as much as you take care of us. Here are a few highlights of our benefits package:

• 100% paid employee premium for healthcare, vision and dental plans.
• 10% 401k benefit.
• Generous PTO + 10 paid holidays.
• Education/training allowances.

Anticipated Salary Range:$80,434.00-$. The salary range for this role is intended as a good faith estimate based on the role's location, expectations, and responsibilities. When extending an offer, Enlighten takes a variety of factors into consideration which include, but are not limited to, the role's function, internal equity and a candidate's education or training, work experience, certifications and key skills. Occasionally positions/roles may include additional non-recurrent compensation and will be addressed by the recruiter during the interview process.

Enlighten is looking for a multi-faceted Technical Writer with top-notch writing and editing skills who can shape and effectively present technical information. The ideal candidate will have a sufficient IT background to follow a technical conversation and to translate complex technical concepts and solutions into multiple types of documents tailored to a variety of audiences. The position requires experience writing, reviewing, and revising various technical documentation, including but not limited to reports, manuals, briefings, presentations, policies, processes, technical architectures, and information papers.

The candidate must also be comfortable working independently on multiple assignments in a fast-paced environment.

• Software Documentation:
  Develop, write, and update technical documentation for internal and external audiences, including user guides, API documentation, integration manuals, and system architecture descriptions, utilizing information gathered from software development systems (e.g., Jira, Confluence, version control systems).
• Testing and Quality Assurance Documentation:
  Collaborate with QA and development teams to document test plans, test cases, and test results, ensuring clarity and traceability of system requirements and verification activities.
• Security Documentation:
  Draft, review, and maintain System Security Plans (SSPs), Standard Operating Procedures (SOPs), and other compliance-related documentation in accordance with relevant security frameworks and organizational policies.
• Content Management:
  Edit, standardize, and proofread content for clarity, consistency, grammar, and technical accuracy across all documentation channels.
• Visual Content:
  Collaborate with the graphics team on original product design while also capturing, editing, and integrating screenshots, diagrams, and other visual aids into documentation to improve user comprehension and usability.
• Editorial Writing:
  Contribute to corporate communications and knowledge sharing through occasional editorial and/or persuasive, audience-focused content for marketing collateral, such as blog posts, internal newsletters, commercial copy, video scripts, or web content.
• Meeting Minutes and Records:
  Accurately record and distribute meeting minutes for critical development, security, and project planning meetings,…