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Remote Tier I Service Desk Technician – Mobile & Device
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-02
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Location: City of Albany
A government IT services provider is seeking an Associate Service Desk Technician - Tier I to deliver top-notch support to veterans. This fully remote position entails assisting users with various technical issues, including mobile devices and application support. Candidates must have strong customer service skills and a minimum of 1 year in technical support. Additionally, a high school diploma is required, with an Associate’s or Bachelor’s preferred.
The role focuses on ensuring customer satisfaction while navigating technical challenges.
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