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Remote Tier I Service Desk Technician
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-01-02
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Location: City of Albany
A government IT solutions provider is looking for an Associate Service Desk Technician - Tier I who will provide first-tier technical support to Veterans. This remote role requires strong technical knowledge alongside exceptional customer service skills, focusing on mobile device setup and troubleshooting across various platforms. Candidates should have at least 1 year of experience in technical support, excellent communication skills, and a high school diploma, while a degree is preferred.
An attractive compensation package and supportive work environment await the right individual.
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