Remote Help Desk Support

Remote Help Desk Support (IT Support / Technical Support) | $4,000–$4,500/month

We’re hiring a Remote Help Desk Support Specialist to provide friendly, reliable IT help desk and technical support to users in a fully remote, work-from-home role. You’ll handle everyday issues like login problems, password resets, basic troubleshooting, and navigation support
, helping users get back on track quickly.

This is a great fit for someone who’s patient, detail-oriented, and enjoys solving common tech hiccups while delivering a smooth support experience. If you’ve worked in help desk, IT support, technical customer support, or customer service
, you’ll feel comfortable here—but we also welcome people who are tech-comfortable and eager to learn.

• Respond to help desk tickets
  , support emails, and calls to resolve common technical issues
• Assist with login issues, password resets, account access, and basic system troubleshooting
• Walk users through clear, step-by-step troubleshooting instructions in a calm, supportive way
• Document issues, troubleshooting steps, and resolutions for accurate tracking and future reference
• Escalate complex or unresolved problems to senior support/technical teams when needed
• Join virtual team meetings, share updates, and help identify recurring issues or trends

• Comfortable using computers, web browsers, and common communication tools (email, chat, video)
• Strong attention to detail with excellent written and verbal communication
• Patient, professional, and able to stay calm when supporting frustrated users
• Organized and able to follow procedures and ticketing workflows accurately
• Experience in IT support, help desk, technical support, or customer service is a plus
• Reliable internet connection and a quiet, distraction-free home workspace

• Monthly pay: $4,000–$4,500 (depending on experience)
• 100% remote / work from home with flexible scheduling
• Paid training plus access to documentation, guides, and support resources
• Supportive, positive team environment
• Growth opportunities into Senior Help Desk Support, IT Support Specialist, or Technical Support roles

If you’re looking for a remote IT support role where you can help people daily, build troubleshooting skills, and grow into more advanced technical work, apply today. 💻🛠️