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Remote Tier I Service Desk Technician

Remote / Online - Candidates ideally in
Topeka, Shawnee County, Kansas, 66652, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below
Position: Remote Tier I Service Desk Technician for Veterans
A government IT solutions provider is seeking an Associate Service Desk Technician - Tier I to deliver exceptional technical support to Veterans. This fully remote position requires strong skills in customer service and technical support. Responsibilities include assisting users with mobile device setup, troubleshooting application issues, and documenting support tickets. Candidates should have at least a high school diploma and experience in a technical support role.

Certifications are preferred, and effective communication is key to success.
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