Applications Specialist Production Support; Colony Management

Applications Specialist Production Support (Colony Management)

Location:

Wilmington, MA, US, 01887 US

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well‑being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform.

In return, we’ll help you build a career that you can feel passionate about.

This is a remote opportunity.

The Applications Specialist Production Support – (Colony Management) will be responsible for system configuration and ensuring the integrity of data of a global RMS application and other systems supporting RMS operations. Assist with technical and project leadership for the functional implementation of new systems, new modules in existing systems, and integration of systems. Assist with identification of areas for process improvement efficiency across RMS operations and develop new procedures.

Assist in the development and delivery of application training programs across the RMS organization.

• Plan/implement segments of functional RMS operations system(s) change efforts.
• Develop SOX compliant test scripts and compare reports for all upgrades; perform testing.
• Assist with development of queries and reports.
• Analyze data, trends, etc.
• Assist with the coordination of the collection of global application feedback.
• Utilize understanding of the company’s reporting needs and the interface between RMS operations system(s) and ERP(s) to facilitate data transfer.
• Develop new processes and audit methodologies to ensure data integrity and prevent future problems.
• Assist in the design of overall security set-up for the application(s). Assist in the modification of the application(s)’s system security settings to allow authorized employees to access information. Request set-up of new roles as appropriate and maintain row level security.
• Assist in the development and implementation of process and systems improvements.
• Assist with demonstrating departmental applications capabilities off‑site to clients.
• Develop and deliver training to employees and customers to perform functions on the application(s) as required.
• Input information into the application(s) as necessary.
• Assist with customer inquiries.
• Assist management to maintain, develop/update documents and systems to support the application.
• Assist with the identification of areas for process improvements and development across RMS including the automatization of processes to decrease departmental errors, costs and maximize efficiencies.
• Provide overall coordination of the department’s application training programs and assist with the development and delivery of training.
• Identify application training program needs for RMS personnel.
• Some traveling may be required for this role depending on the business needs.
• Perform all other related duties as assigned.

• Bachelor’s degree in Information Technology or related discipline plus 2 years’ related experience.
• Associate’s degree in Information Technology or related discipline plus 4 years’ related experience.
• High school diploma plus 6 years’ related experience.

• Experience in Life Sciences field.
• Experience with internal colony management systems.
• LAT certification.
• SQL experience.

• Proficient in computers (MS Office programs).
• Ability to multitask, prioritize and meet deadlines.
• Strong writing skills and verbal communications.
• Ability to interact and communicate competently in a professional and diplomatic manner.
• Must have some flexibility in work schedule due to business needs.
• Able to read, write, speak and understand English.

The pay range for this position is $65,000-$70,000 annually. Please note that salaries vary within the range based on factors including, but not limited to, experience, skills, education, certifications, and location.

Fundamental to basic research and discovery is the…