Team Leader, IT​/Tech

Responsibilities

• 5 years or more experience as an Team Leader Manager is a PLUS
• Excellent English communication and multitasking skills
• Preferably with a background in Customer Service
• Appointment setting experience is a plus
• Willing to work graveyard and can start training immediately
• Has an existing home office setup with a conducive work environment
• Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 12 - 16GB RAM, functional camera, noise-canceling headset, and dual monitor
• A stable internet connection with at least 25 Mbps upload and download. Back-up power/internet is a plus.
• Personal savings account for payroll processing

• Work-from-home setup
• Long-term/full-time position
• Salary offer is at 39,659.05 gross
• Pay begins on day 1 of training
• Paid Time off
• HMO, Loyalty Investment Fund, Memorial Plan, and other benefits
• Attendance and performance-based incentives
• Quarterly In-person Team-Buildings
• Annual Company Outing
• Annual Year-End Party
• Annual Performance Review
• 13th-month pay, Government-mandated benefits:

How did you learn about SMA Support Services? *

Name of the Referrer *

How long have you been in the BPO industry? *

What BPO roles have you done in your past jobs? *

Describe your work from home experience, if you have any *

Describe your work from home setup *

Laptop Desktop Noise Canceling Headsest Web Camera / External Camera Keyboard Mouse Generator UPS PC powerbank Prepaid Wifi (back up) Mobile Data (back up) Main Internet Dual Monitor Other

Screenshot of your Device specs *

Please attach your updated resume *

Please provide a link to the 1-2 minute audio or video recording of your self-introduction. You may use You Tube, Loom or Vocaroo online and paste the link here. *

We would like to get the link to your Linked In or Facebook profile? *

Kindly put your portfolio link here: (Required for Creative roles like Graphic Designer, Video Editor etc) *

How young are you? *

What is your civil status? *

Are you proudly part of the LGBTQA+ community? *

Do you have a PH work permit? (for US citizen) *

How many kids do you have? *

Are you currently pregnant or expecting a baby anytime soon? *

Do you have any health conditions? *

Do you have a pre-existing condition? *

Will you be able to submit a Fit to work certificate? *

Plans in the future? *

Do you have any business of your own? *

At SMA Support Services, we do not accept candidates who engage in Moonlighting. *

Do you have any pending/ongoing cases? *

Will you be able to secure NBI clearance once hired? *

Can you secure your Certificate of Employment from your previous employment? *